| KAV MOC 简介 |
SIMC-AVMOC 为企业提供全天候病毒活动监控,协助安全人员或系统管理员有效且快速的对重要的病毒事件做出识别和响应 .
| KAV MOC 内容 |
Deliverables |
Standard |
Premium |
Ad hoc Report Access |
30+ reports selection |
40+ reports selection |
Schedule Standard Viruses Reports (via Email) |
2 monthly Reports |
3 monthly reports
1 weekly report |
Professional Recommendation |
x |
Based on the schedule report data, consultant analyzes the result, identifies suspicious situation and provides recommendations to resolve the situation. |
Historical Data Access |
Previous 2 months reports access |
Previous 1 year reports access |
Raw Log Data Enquiry |
x |
Enquiry to SOC to retrieve specific time range of raw data |
Real-time Alert Email Notification |
3 kinds of alert notifications in real time |
5 kinds of alert notifications in real time |
Incident Tracking |
x |
Incident status tracking to follow SLA |
Customer Portal Login |
One user account to login portal |
One user account to login portal |
Email Support |
General email enquiry |
Dedicated email enquiry and technical support |
Phone Support |
General phone enquiry |
Dedicated phone number |
Consultant Advisory Service |
x |
Consultant analyzes the incidents and provides suggestion / resolution |
Device Management |
x |
Remote manage the anti-virus application configuration |
Monthly Review Meeting |
x |
Review the anti-virus configuration based on the incidents found and change the configuration |
| KAV MOC 报表截图 |
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SIMC AV MOC | |
